Better Business Bureau

According to an annual report released today by Better Business Bureau, consumer complaints to the organization increased by 9.7 percent in 2009. Not only did BBB receive nearly 1 million complaints filed by disgruntled customers last year, consumers turned to the non-profit more than 65 million times for help researching businesses across North America.

Connecticut Better Business Bureau (BBB) recently announced the rollout of a new Web site with tools for medium and growing businesses to protect internal company data and customers’ personal information, including credit card numbers. The new program is called Data Security — Made Simpler.

Complaints to the Better Business Bureau were up nearly 10 percent last year, with the banking industry seeing the biggest jump in unhappy customers.

The Tri-State Better Business Bureau has received a call from one of its Accredited Businesses recently, concerned about a phone request received to update BBB files. The business contacted the BBB after receiving a call from a person requesting the names of their contacts and other business information. It was also mentioned during the call, that this information was needed to provide a yellow ...

NEW YORK - Complaints to the Better Business Bureau were up nearly 10 percent last year, with the banking industry seeing the biggest jump in unhappy customers. Complaints about banks spiked 42 perc...